Out of sight out of mind can’t be true, right? Unfortunately, it can be. Deeply ingrained performance concepts like – high attendance equals high commitment – do not just evaporate. Unconsciously, managers may react more favorably to the more present employee, rather than the one who visits the office once a week or less. Even though pre-Covid the majority of communication with your employees might have happened via inter office email, it turns out that the walls that separated you were less of a barrier than the miles that now separate remote workers. A new platform from vendor 15Five can help reduce those miles. A check-in system allows managers to provide accurate permanent feedback. 5Five and similar platforms provide managers with automated reminders, their previous patterns of feedback, ability to document coaching sessions, and can enable employees ask fellow teammates for feedback after project completion. Place seems pre-eminent though. Strangely, research has revealed that we tend to rate more positively those who work or live close to us. When managers utilize performance management platforms, they can eliminate the potential pitfalls that can present when their employees are more than a wall away. One feature of such platforms is natural language processing (NLP), analysis of text and spoken words, which can provide managers objective evaluation of their written feedback, and alert them to bias they may be exhibiting. Preserve the culture you worked so hard to establish pre-Covid, consider adopting this new technology.
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