3TG Staffing Solutions
Who Are We?
We are a 100% women-owned business comprised of an encouraging, supportive, and diverse team who work to provide solutions and qualified staff for our clients. We maintain a high level of communication and function as a cohesive, collaborative team. If we sound like a good fit for you, we would love to hear from you!
What do we do?
We help experienced talent regain employment. Our recruiting, training, and staffing process ensures effective strategy, efficient planning, and timely execution. We specialize in top-quality direct-hire, temp-to-hire, and strategy consulting services virtually and on-site. 3TG specializes in business operations positions from entry-level to upper-level management, in a variety of industries.
3TG Staffing Solutions is looking for an Advanced Client Solutions Specialist to join our team. As an Advanced Client Solutions Specialist, you will interact with clients over the phone leveraging multiple computer-based systems.
- Displays passion, commitment, and drive to deliver an experience that improves our clients’ financial lives
- Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and showing empathy
- Is curious, has a growth mindset, and is comfortable receiving ongoing performance feedback and coaching
- Enjoys ongoing change and learning new technology/processes
- Has an intermediate level of proficiency with computers
- Experience in financial services
- Experience in sales, cross-selling, upselling, or referring products
- Experience working in an inbound or outbound contact center (phone, chat, and or video) Experience working as a Personal Banker managing high client volume
What are the 4 non-negotiable requirements of this position?
Customer Service Skills
Commitment to the company
Consistency in work ethic
Willing to work 2nd shift
Open to coaching
Can commute to zip code 76155
Shift (includes shift differential pay)
Tuesday – Saturday 12:00pm – 9:00pm – Saturday 10 am- 7pm
Tuesday – Saturday 11:30am -8:30pm – Saturday 10 am- 7pm
Sunday – Thursday 12:00pm-9pm – Sunday 9:30am-6:30pm